SecureTasks Community Guidelines

Updated May 2020.

Community Guidelines.
 
We’re passionate about connecting people ready to work with people who need work done. As SecureTasks continues to grow the community must follow guidelines that reflect our values and standards of behaviour. We work hard to enforce these guidelines so that we can maintain our authenticity and transparency so that everyone has an enjoyable experience.

SecureTasks is here to help facilitate a reliable, safe and successful environment and is here to help resolve issues should they arise. In return, we ask for your cooperation and timely response to the SecureTasks team. If you suspect a member has violated any of our Community Guidelines, please report it to SecureTasks as soon as you can. Use the Report page feature or send us a message by our contact us page.

This document will continue to evolve as we grow and continue to think about what’s best for the SecureTasks community.

Task posting guidelines

The SecureTasks marketplace helps you get more done. To create a safe, respectful and rewarding environment, we need you to follow the Guidelines below:

A. Tasks must be legal
B. Prohibited items list
C. No escort or adult services
D. Clear scope, time and budget required
E. Task-based posts
F. No advertising

Publicly sharing private information
To maintain the integrity and authenticity of SecureTasks, our members can only share private contact information once an offer is accepted via private messages.

To protect your safety and security, private contact details or 3rd party links are not allowed to be shared in any public areas of the site including any comments and attachments. This includes business websites, Facebook, LinkedIn, Twitter, personal emails, phone numbers, addresses or personal websites.

We will continue to manage the expression of personal details using our banning capability on the Sites.

2. Unacceptable behaviour.

Community and Crowdsourcing are at the heart of what we do at SecureTasks. Courtesy, mutual respect and seeing things from another person’s perspective is essential. SecureTasks, we do not tolerate the following negative behaviours, any of which will result in your content being removed and/or your account being suspended:

2.1 Hatred or violence
2.2 Discrimination
2.3 Harassment
2.4 Illegal behaviours
2.5 Trolling

3. Unsupported practices

At SecureTasks, we’re committed to bringing communities together however this requires your support and cooperation. We do not support the following activities within our SecureTasks community, as it jeopardises the creation of a fair, transparent and trustworthy environment, which we highly value.

3.1 Fraudulent SecureTasks reviews
3.2 Artificially improving public profile
3.3 Discussion forum
3.4 Harvesting member information
3.5 Lead generation

4. Pricing and payments

To ensure a safe and rewarding environment for all members of the SecureTasks community, it’s important to understand how pricing and payments work.

4.1 Offer prices
Offers placed must be totalled to the full amount per task. Offers must not be hourly, unit or quote based. Partial quotes mentioning further negotiation of prices of the platform are also not supported.
4.2 SecureTasks Escrow
Cash payments are not supported on the SecureTasks platform. To ensure that you get paid for a task our SecureTasks Escrow system securely holds the task funds until you mark the task as complete.
4.3 Accurate banking details
To ensure a seamless transition of funds, please ensure your banking details are up to date in your Profile and with Stripe Connect.

5. Accountability and your reputation

When your offer is accepted, you remain accountable for the provision and outcome of the task. For tasks completed in-person, you must attend to check that the task requirements are met even if you requested other Consultants to assist with the task. Other Consultants involved in the task must have a SecureTasks account. If a third party who is not a Consultant with a SecureTasks account helps with your task, the third party is not covered by the insurance that may apply to Consultants on SecureTasks.

6. Account eligibility

We know you’re eager to set up an account and get started on SecureTasks, but we need you to make sure you qualify for the below:

6.1 18 years or older
All members of the SecureTasks community must be 18 years or older. This is a legal requirement as people under the age of 18 are not able to enter a legal contract with SecureTasks. SecureTasks reserves the right to request proof of age should this be necessary.
6.2 Legal working rights
All Consultants must be legally entitled to perform the task. To maintain the highest standards in our SecureTasks community, we seek to avoid situations that may cause legal risks to any of our members.

7. Account administration

Now that you understand a little more about SecureTasks, we have some important information regarding accounts.

7.1 No account transfers
Your account is your responsibility and you must maintain control of it. It must not be transferred to another person as your account and reviews reflect your skills and abilities.
7.2 No duplicate accounts
Members may only have a single, active account on the platform. As your account reflects your reputation in the marketplace and represents your skill and abilities, any duplicate accounts attempting to disguise a member’s history will be removed immediately.

8. Identity on SecureTasks

SecureTasks is committed to building a community platform that is a positive and safe environment for all. This commitment is grounded in the principles of transparency and respect. To help foster trust in the community, SecureTasks members are required to have a profile photo and name that accurately identifies them.

Fake/ miscellaneous photos & names are not permitted on the SecureTasks platform. Members that do not have an accurate profile photo or name that meets SecureTasks standards will be asked to change their details.

SecureTasks profile standards

8.1 Name
Your real name as confirmed by your identification documents (passport, drivers licence etc).
8.2 Profile photo
A clear front-on profile photo of members face, so it’s easily recognisable by Posters.
All SecureTasks members must adhere to the Community Guidelines by the rules and regulations set out in our Terms & Conditions and our Privacy Policy.

Revised May 2020 Copyright (c) SecureTasks, May 2020